Monday, September 24, 2012

Five reasons to use a recruiter


 
As you can imagine, we are asked all the time about the value we provide to the interview and employment process from candidates and clients alike.  I have been reminded on many levels in the past couple of weeks why we can play an integral role not only in the introduction phase and facilitation of interviews, but also ongoing success of our candidates and company partners.  Here are five simple reasons to consider.

1) Objectivity -- although many recruiters act as a hammer and the candidate is a nail, a good recruiter can really stand apart from the interview process to provide third party advice.  With nine years of experience in the business I have seen just about every kind of client and every kind of candidate.  I can draw upon those experiences to guide candidates and clients through the choppy waters of a conversation.  I'm not any smarter than either party, but I can point to experiences where others have made mistakes in the past.
2) Communication -- I can't tell you how many times we have had candidates tell us that we seem to really know our clients well.  This comes with time and really making effort to ask in-depth questions.  It can even be beneficial when a candidate doesn't end up going to work for the company.  We even tell candidates when a situation is NOT what they are looking for based upon their search criteria.  This makes for a much more efficient process as opposed to throwing wet noodles at the wall to see what sticks.
3) Transparency -- this goes hand in hand with the idea of objectivity I mentioned above.  This is critical especially when it comes to the offer stage.  If a candidate does not know everything they need to know to make a decision, they will likely hedge.  If a company has any hesitation about a candidate, they may not come out with a competitive offer.  Our job is to get all cards on the table in a fair and objective manner.  This sometimes leads to a handshake and walking away from a deal, but that is much better for everyone involved than making a bad hiring decision.
4) Counselor -- by getting to know our candidates well, we are uniquely positioned to listen to questions, concerns, issues, obstacles, etc.  No opportunity is ever guaranteed to be your last career move, but it is our job to ensure best effort is given while employed.  I have even counseled active candidates that are desperately seeking a new job to stay put for six months or more to wait for the market.  This can ultimately lead to a much better long term career decision and a happier employer down the road.  
5) Friend -- this is the simplest and most complex reason all wrapped up into one.  Who do you go to for advice on your most difficult life decisions?  Who do you ask out for lunch when you have a challenging work issue?  Who do you lean on when you're just flat out having a bad day?  We can play all of these roles and provide an outlet for candidates and clients alike.  But you won't reach out to me unless you trust me.  Once you can find that level of comfort, you are doing more than a job as a recruiter.
I almost made this into a top ten list and could certainly come up with a myriad of reasons why you should consider working with a recruiter in the future.  But I like the image of a "high five" as I want to portray a good experience as many people have had bad experiences with a recruiter.  Perhaps I should have titled this blog "Five reasons to use a GOOD recruiter"........
What have your experiences been with recruiters in the past?  I would love to hear your stories!

Monday, September 17, 2012

Depth chart -- what is your perpetuation plan?


Iowa Hawkeyes fullback Mark Weisman (45) breaks a tackle by Northern Iowa Panthers defensive back Jarod Syndergaard (10) as he drives the ball up the field during the second half of play at Kinnick Stadium in Iowa City, Iowa, on Saturday September 16, 2012. (David Purdy/The Des Moines Register)
Anyone who follows Iowa Hawkeye football knows the phrase "next man in" well, especially when it comes to our running game.  We were reminded of the importance of that phrase on Saturday afternoon when our first and second string tailbacks were both injured.  In came a non-scholarship player who appears to be more of a fullback than starting tailback.  More than 100 yards and three touchdowns later, the fans were all chanting "Weisman for Heisman!"
We all know that agencies and carriers alike love to hire college grads or life experience hires that they can train, mentor, guide, and build into legacy producers or salespeople.  The problem that follows is quite often total lack of ongoing support.  They say their philosophy is to hope they're "game ready" when they're faced with a tough situation, but they have not had the proper mentality in practice.
Okay, I might be stretching a bit here with football language, but bear with me for a second here.  I argue that Weisman had success on Saturday because he had repeatedly been told in camps and practices leading up to that game that he should be ready to play even if the chances were slim he would see the field.  Prior to Saturday's game he had touched the ball only a couple of times in an actual game.  But because his coaches had ingrained in his mind that he should be ready if called into action, he was able to perform at a high level when his number was called in the huddle.  He even went on to embrace the challenge and looked like he was having the time of his life.
Does your sales leadership remind new producers or salespeople of all of the fundamentals necessary to achieve success in real world situations or do they just throw them on the streets with a pat on the back and hope for success occasionally?  Do they know what the future will hold if they practice and play hard even when no one is looking?  How important are they compared to the million-dollar producer that gets all of the accolades at sales meetings and in the board meetings?
You can't have a highly successful sales team by accident.  You must preach on a daily and weekly basis the idea of what the near future goals should look like to eventually achieve long term success.  The daily grind may not be fun and could come with some pain.  You may see the tenured producers getting away with days off and the "easy life" with big paychecks and carrier reward trips.  But you never know when your number might be called and you could land a huge meeting with a valuable prospect.  Or meet with a broker that could lead into hitting your premium goal with a large association/program.  If you are not ready to be the "next man in", you could lose on the opportunity.  How do you want to be remembered?

Monday, September 10, 2012

All I want for Christmas.......

I know it is a little early to be talking about the holidays, but was reminded of this popular song yesterday afternoon when my son lost his two front teeth wrestling with his cousins.  He took a face plant on the floor and came up holding one tooth and the other was hanging by a thread.  In fairness to my nephews, both were already quite loose and my wife had promised to pull them by Wednesday of this week before school pictures.

Here is the question of the week -- as a prospective employer or active candidate, what are you hoping to get before Christmas?  With the fourth quarter nearly upon us, I am quickly finding out who is serious about making moves before the end of the year and who might just be fishing around in the market. 

Some of my clients are already making plans for fourth quarter hires and interviewing candidates as we speak.  I even have a few that have been actively interviewing for openings for the past 2-3 weeks and becoming quite anxious to fill the positions before October 1.  This strategy will give a new employee plenty of time to get acclimated before the year-end rush, along with getting them ahead of the curve for planning for 2013.  Although there is nothing inherently wrong with hiring someone in November or December, there is a lot of advantage to making a move now if you know it is going to happen in the fourth quarter at some point.

On the candidate side of the equation, I am beginning to see passive candidates turn active, active candidates put their foot on the gas pedal even more than previously, and in general more candidates simply wanting to know what options are available.  As a candidate you must always balance between making a move for the sake of making a move vs. really finding your next long term role.  But now is certainly a key time to at least begin discussions if making a job move is a goal by the end of the year.

Just as I am hoping that my son's teeth are filled in by Christmas, it is also my desire to help clients and candidates alike make their dreams come true before the end of the year.  The question is, are you going to take action and make something happen or wait until it is possibly too late? 

Tuesday, September 4, 2012

Milestones vs. change












Our new website is near completion and today we are all changing our profile pictures that were taken a few weeks ago.  The last time this happened was more than four years ago, and a lot has changed since then.  I was particularly reminded of this fact over the holiday weekend as September 2 was both my ninth anniversary of joining Capstone and my twelfth wedding anniversary.  Then September 3 was my twelfth anniversary of turning 25. 

I am incredibly grateful for what has comprised the last twelve years personally and professionally.  I have been blessed at home with a wife I couldn't live without, along with three precious children that are all growing up way too fast.  Add in an incredible employer that pushes me to be the best I can professionally and it seems like a blink of an eye when considering what the last decade-plus looks like.

At first I was proud of the milestones and I thoroughly enjoyed the trip down memory lane over the past several days.  Then I got to thinking about all of the change that has occurred during this timeframe and that is even more exciting the more I thought about it.  I don't think I would have had all of the accomplishments I have achieved without embracing the change that came along with the territory.  I have had to be a different husband with each new child we added to the Winterboer fold.  I have had to be a different father each time as well.  I have had new pressures on my time management with work in the midst of these changes, and that continues to change as my kids' schedules seem busier than mine most days.

Many more changes have occurred at Capstone over the past nine years.  I have been forced to embrace technology like never before, I have had to adapt to changing economic pressures, I have been forced to diversify how we deliver customized solutions to our clients, and I have had to interact differently with candidates during the past 3-4 years of increasing unemployment.

Here is the question I pose to you -- is aiming for long term milestones or being adaptable to constant change more important in order to be successful going into 2013 and beyond?